Frequently Asked Questions About Kemna GMC


Frequently Asked Questions About Kemna GMC

The answers below cover the questions we hear most often from new customers, longtime customers, and shoppers comparing dealerships in north central Iowa. If you don't see your question, call us at (515) 337-0856 or use our contact form.

Location, Hours & Contact

Where is Kemna GMC located?

We're at 617 US-18 B, Algona, IA 50511, serving Algona, Emmetsburg, West Bend, Bancroft, Humboldt, Garner, Clear Lake, Spencer, Storm Lake, Pocahontas, Estherville, Mason City, Fort Dodge, and the broader Kossuth, Emmet, Palo Alto, Hancock, and Cerro Gordo County region.

Where is Kemna Quick Lane located?

Our Quick Lane is right onsite next door at 513 US-18 QL, Algona, IA 50511. Call (515) 395-5929 for current wait times.

What are your sales hours?

Monday, Tuesday, Wednesday, and Friday: 8:00 AM – 5:30 PM. Thursday: 8:00 AM – 6:00 PM. Saturday: 8:00 AM – 12:00 PM. Closed Sunday.

What are your service and parts hours?

Service and parts are open Monday through Friday from 7:00 AM to 5:00 PM. Quick Lane is open weekdays plus Saturday morning until 12:00 PM. Closed Sunday.

How can I reach the right department by phone?

Sales: (515) 337-0856. Service: (866) 467-8114. Parts: (515) 395-5929. Quick Lane: (515) 395-5929.

Vehicles & Inventory

What GMC models do you sell?

The full GMC lineup: Sierra 1500, Sierra HD, Terrain, Acadia, Yukon, Yukon XL, Canyon, and the all-electric Hummer EV — plus a large selection of used and certified pre-owned vehicles from all major brands.

Do you sell Buick vehicles too?

Yes. As an authorized Buick GMC dealer, we sell and service the full Buick lineup including the Encore GX, Envision, and Enclave.

Do you sell GM Certified Pre-Owned vehicles?

Yes. Every GM CPO vehicle at Kemna GMC is under six years old, has fewer than 75,000 miles, and includes a 172-point inspection, 12-month/12,000-mile bumper-to-bumper limited warranty, 6-year/100,000-mile powertrain warranty, and 24/7 roadside assistance.

Do you have vehicles under $20,000?

Yes — we keep a dedicated inventory of quality pre-owned cars, trucks, and SUVs priced under $20,000, every one of them inspected by our service technicians. See our current Vehicles Under $20K selection.

Can I buy a vehicle online without coming in?

Yes. Most of our online buyers complete the entire transaction remotely — browsing, financing, trade appraisal, paperwork, and delivery. A few documents legally require an ink signature, which we handle at delivery to your home or workplace anywhere in north central Iowa.

Service & Maintenance

Do you service all GMC vehicles?

Yes. Our factory-trained GM technicians, including GM Master Technicians and GM World Class Technicians, handle warranty work, oil changes, tires, brakes, alignments, transmission service, and full diagnostics on all GMC and Buick models. Schedule online or call (866) 467-8114.

Do you service the GMC Hummer EV?

Yes. Our service department includes EV-Certified specialists trained on high-voltage battery diagnostics, charging system service, and electric drivetrain repair for the Hummer EV pickup and SUV.

Do you handle GM recall service?

Yes. As an authorized GM dealer, we perform all manufacturer recalls at no cost regardless of where the vehicle was originally purchased. Call (866) 467-8114 to verify open recalls on your VIN.

Are loaner vehicles available?

Loaner vehicles are available for warranty service and extended repairs. Please request a loaner when you schedule your appointment.

Quick Lane, Mobile Service & Body Shop

How fast is a Quick Lane oil change?

Most oil changes at Kemna Quick Lane are done in less than 20 minutes, with no appointment needed. Quick Lane works on any make or model and also handles tire rotations, batteries, brakes, alignments, and routine maintenance.

Do you offer mobile service?

Yes. Our Kemna Mobile Service team brings oil changes, brake service, tire rotation, battery service, fluid and filter services, software updates, and recall work directly to your home or business across north central Iowa.

Do you do collision repair and hail damage?

Yes. Kemna Auto Body handles collision repair, hail and storm damage, paintless dent repair (PDR), paint matching with OEM-grade finishes, and direct insurance billing. Submit photos for a quick online estimate.

Is there an onsite car wash?

Yes. Every service visit includes a complimentary car wash before pickup, and standalone car washes are available too. Our AutoSpa detail center offers full reconditioning packages for trade-in prep or restoration.

Financing & Trade-In

Do you offer financing?

Yes. Our finance team partners with multiple lenders to secure competitive rates for all credit situations, including first-time buyers and customers rebuilding credit. Apply online for pre-approval before your visit — our application uses a soft credit pull that does not affect your score.

Can I get approved with bad credit or no credit?

Yes — many of our customers do every month. We work with subprime lenders and first-time-buyer programs that look at your full picture, not just a credit score. Learn more about our credit approval process or apply online.

Do you accept trade-ins?

Yes. We appraise all makes and models and apply trade value directly toward your next vehicle. Bring your title, registration, and any payoff information for the fastest appraisal. The appraisal you receive is the appraisal we honor — no lowballing at signing.

About Kemna & Customer Experience

How long has Kemna Auto been in business?

Kemna Auto Group was founded in 1956 by Joe and Doris Kemna and is currently owned and operated by the third generation, Carey and Amy Kemna. We've been a family-owned dealership for over 70 years.

Are your online prices the same as in-store prices?

Yes. We don't run separate pricing for online and walk-in customers. The price shown online is the price, with no "call for price" or "starting at" games, and out-the-door totals are quoted up front before you commit to anything.

Can I schedule a test drive online?

Yes. Use the Schedule Test Drive form on any vehicle detail page or call (515) 337-0856. We can have your vehicle ready when you arrive.

Still have a question? Call us at (515) 337-0856 or contact us online.